Struggling to Enhance Customer Engagement and Operational Efficiency in Business Applications?
Meet DRUID AI
Helping businesses achieve more with generative AI and intelligent automation while bringing a human touch to business interactions.
Download our Whitepaper Now!
Download the DRUID whitepaper on Conversational AI and find out about the technology behind Conversational AI and how it benefits businesses looking to automate processes in any industry or for any role:
- Get details on what conversational AI is and how it differs from other technologies
- Understand how conversational AI improves customer experience
- Get insights on how to use conversational AI for defining a new employee experience in the hybrid working environment
- Go through the main use-cases for conversational AI and why you should use it so your business benefits from cost savings, increased revenue, improved engagement, and more!
customers are willing to pay a premium for an exceptional customer experience.
forecasted Conversational AI market size, with a CAGR of 30% since 2019.
is the sum Conversational AI is predicted to save for retailers by 2023.
Why DRUID AI?
DRUID AI, alongside TecCentric, offers enterprises in Qatar, a comprehensive conversational AI platform with advanced capabilities that is readily installed for all companies looking to automate processes and enhance user experiences with rich and natural interactions.
There's no need to reinvent the wheel or invest your resources and time in a platform that's already been created, tested, and guaranteed. Every solution from DRUID AI is catered to a particular industry minimizing time effort and the learning curve needed to take your customer experience to new heights.
Our consultants at TecCentric will be available to you on-ground and at any time to guide you every step of the way.
DRUID AI is Not Like Any Other Chatbot
- Automate Redundant Processes.
- Create Instant Natural Experiences.
- Gain Instant Access to Advanced Analytics without Technical Skills.
- Enhance Efficiency by simplifying Complex Documents Processes.
- Cater to a Multi-Lingual Audience Instantly.
- Scalability.
- Benefit from a Secure AI Environment.
- Integration with Existing Systems.
Ready to Gain an Unmatched Edge Over Competitors with DRUID AI?
Trusted by Leading Companies Worldwide
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DRUID AI Tailors Conversations
for Every Industry
Supercharge bank productivity. DRUID AI automates tasks such as reports, calculations, and account closures, boosting productivity and reducing customer wait times.
Improve patient experiences and increase appointment rates. DRUID AI automate onboarding, schedule appointments, track health, and manage finances and inventory.
Streamline retail interactions, DRUID AI slashes SLA response times by 40%, cutting costs and keeping customers happy.
Simplify student life, empower professors, and streamline operations. Attract and retain students while delivering an unparalleled employee experience.
Cut costs by automating insurance administration tasks such as onboarding, quoting, and education with DRUID AI, while also providing 24/7 claims and renewal support.
Use Cases
FAQ
What are Conversational Business Apps?
You can imagine them as adaptive digital workspaces operated by employees and customers working side-by-side with their AI virtual companions to complete business tasks. Delivering a total user experience 24/7, CBAs can be deployed 5x faster than features for legacy systems, successfully maximizing ROI for existing platform investments. CBAs leverage a powerful conversational AI layer, complex automation capabilities, and open connectivity to any enterprise system and RPA technology.
How is DRUID different from simple chatbots?
Unlike conventional chatbots, which provide a limited, linear, and rigid experience driven by simple question-answer pairs, DRUID delivers a rich and natural experience that feels like human interaction. You can imagine DRUID as the brain that powers a conversational robot and enables it to run complex conversational automation scenarios for any business process through the advanced NLP technology, integrations with business systems, Generative AI, advanced data processing, and process automation features.
What are the benefits of integration with Robotic Process Automation (RPA)?
DRUID greatly enhances the user experience and increases productivity by integrating with RPA technology to automate tasks through conversation, allowing your company to benefit from faster time-to-value, higher ROI, and superior user experience. Each day external and internal users must switch between tens of different systems and apps to complete tasks. DRUID makes this complexity obsolete, empowering users with easier, more human-like access to technology and automation.
What is Conversational AI?
Conversational AI is a type of Artificial Intelligence technology that allows users to interact with business systems and trigger automated processes through spoken or written natural language to complete business tasks. This is possible by using advanced Machine Learning, NLU (Natural Language Understanding), NLP (Natural Language Processing), interactive voice recognition, powerful integrations, data processing, and automation.
With what systems can DRUID integrate?
DRUID is an open AI hub that enables us to be technology agnostic. The platform's Connector Designer allows authors to easily configure an intelligent connection to enterprise systems via APIs (REST/SOAP). No matter where the needed data is located (ERP, Data Warehouse, CRMs, HRIS), DRUID connects without allocating technical teams and resources for IT developments. Pre-build connectors with third-party technologies (UiPath RPA Orchestrator, AI Fabric, Data Service, Action Center, Apps Assistant, Automation Hub, Vonage, RWS, DocuSign, Namirial), and core systems (Microsoft Dynamics CRM, Salesforce, ServiceNow, Genesys, Zendesk, Amazon Connect, and more) enable businesses and humans to reimagine what is possible with hyper-automated conversational AI.
In what channels can DRUID be deployed?
DRUID supports integration with multiple communications channels like customer webpages (websites, intranets) or mobile apps. It also supports deployment in all popular conversational apps like WhatsApp, Facebook Messenger, Google Chat, WeChat, WeCom, Telegram, Microsoft Teams, Viber, Twilio, Instagram, Slack, Jira, Alexa, Kik, Line, Skype, and more. It also supports voice integration with any business or telephony system. DRUID can even send SMS and email via SendGrid, SMTP, or any other service that connects via APIs or SMTP.
How many languages does DRUID support?
DRUID provides unparalleled conversational experiences in more than 50 languages (English, Spanish, Chinese, Portuguese, Arabic, Hindi, French, and German, to name a few), including advanced NLP capabilities (stop-words, named entity recognition, natural language understanding, and more). In addition, the DRUID platform provides neural machine translation features available for both authors and end users.
Let Us Support You in
Taking Your Business Forward
At TecCentric, our main driver is to enable you to accelerate your efficient digital transformation with minimal risk. For that reason, we aim to understand your business goals and objectives to customize solutions to your business needs. Fill the form below with your contact details and we will get back to you within one to two business days to start our journey and enable your to take your business forward.